Privacy Policy

Effective Date: November 1, 2025
Company: Flat Rock Roofs
Address: 2390 FL-817, Davie, FL 33317, USA
Email: info@flatrockroofs.com
Phone: (954) 245-0533

Welcome to Flat Rock Roofs. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website (www.flatrockroofs.com) or engaging with our company, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.

1. Acceptance of Terms

By visiting our website, requesting a quote, or using any of our services, you agree to these Terms. If you do not agree, please do not use our website or services. Flat Rock Roofs reserves the right to update or modify these Terms at any time without prior notice. The latest version will always be available on this page.

2. Services Provided

Flat Rock Roofs provides roofing services, including but not limited to:

• Roof Installation

• Roof Repair

• Roof Replacement

• Commercial Roofing

• Roof Maintenance

• Emergency Roof Repair

All services are provided according to the agreed scope of work, timeline, and payment terms set forth in individual contracts or estimates.

3. Estimates and Quotes

All price estimates or quotes provided by Flat Rock Roofs are based on preliminary inspections or information provided by the customer.

• Final pricing may vary after a complete roof inspection.

• Quotes are valid for 30 days from the date of issue.

• Acceptance of a quote constitutes agreement to proceed with the outlined services under these Terms.

4. Payment Terms

Payment terms will be outlined in your individual service agreement or invoice. Unless otherwise stated:

• A deposit may be required before work begins.

• The remaining balance is due upon project completion.

• Accepted payment methods may include cash, check, or approved electronic payments.

Failure to make payment as agreed may result in project delays or legal collection actions.

5. Scheduling and Project Completion

We strive to complete every project on time; however, schedules may be affected by:

• Weather conditions

• Material availability

• Unforeseen site issues

Flat Rock Roofs is not liable for delays caused by factors beyond our control. Clients will be notified promptly of any scheduling changes.

6. Warranties

Flat Rock Roofs provides warranties on both materials and workmanship, depending on the service type and materials used.

• Manufacturer warranties are subject to the supplier’s terms.

• Workmanship warranties cover defects in installation for a defined period stated in your service agreement.

Warranties do not cover damage caused by:

• Improper maintenance or third-party alterations

• Severe weather (hurricanes, floods, etc.)

• Normal wear and tear

7. Client Responsibilities

Clients are responsible for:

• Providing property access for inspections and repairs.

• Clearing work areas of personal belongings or obstructions.

• Ensuring pets and children are kept away from active work zones.

Failure to meet these conditions may delay project timelines or affect safety compliance.

8. Website Use and Content

The Flat Rock Roofs website is intended for informational and promotional purposes. You may not:

• Copy, modify, or republish any website content without prior written consent.

• Use the website for unlawful or harmful purposes.

• Attempt to gain unauthorized access to our systems or data.

All content on our website, including text, graphics, and logos, is the property of Flat Rock Roofs and protected by copyright and trademark laws.

9. Limitation of Liability

Flat Rock Roofs strives to deliver high-quality workmanship. However, to the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages arising from the use of our website or services.

• Our liability is limited to the total amount paid by the customer for the specific service.

Customers are encouraged to maintain homeowner’s or business insurance to cover unforeseen property damage unrelated to workmanship.

10. Cancellations and Refunds

If you wish to cancel a scheduled service:

• Please notify us at least 48 hours before the scheduled start date.

• Deposits may be refundable only if no materials have been ordered and work has not begun.

• Refunds, if applicable, will be processed according to the agreed contract terms.

Flat Rock Roofs reserves the right to cancel or reschedule services due to unsafe conditions, non-payment, or extreme weather.

11. Third-Party Links

Our website may contain links to third-party websites or resources. These links are provided for convenience only. We are not responsible for the content, policies, or security of external websites.

12. Privacy and Data Use

We value your privacy. All personal information collected through our website or services is handled in accordance with our Privacy Policy, which explains how we collect, store, and protect your data.

13. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the appropriate courts located in Broward County, Florida.

14. Dispute Resolution

In the event of a dispute, both parties agree to attempt resolution through good-faith negotiation before pursuing legal action. If unresolved, disputes will be settled through mediation or small claims court as appropriate.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Flat Rock Roofs
📍 2390 FL-817, Davie, FL 33317, USA
📧 info@flatrockroofs.com
📞 (954) 245-0533