Terms & Condition

1. Information We Collect

We may collect personal and non-personal information in various ways, including when you:

  • Visit our website.

  • Fill out a contact or quote form.

  • Call, email, or message us directly.

  • Request a service, estimate, or consultation.

The types of information we may collect include:

  • Personal Information: Name, email address, phone number, physical address, and any details you provide related to your roofing needs.

  • Non-Personal Information: Browser type, IP address, device type, referring website, and usage data collected automatically through cookies or analytics tools.


2. How We Use Your Information

Flat Rock Roofs uses your information to:

  • Provide and manage roofing services.

  • Respond to your inquiries or service requests.

  • Send quotes, invoices, and project updates.

  • Improve our website and customer experience.

  • Communicate promotions, special offers, or service updates (only if you’ve opted in).

  • Comply with legal obligations and prevent fraud or misuse.

We will never sell or rent your personal information to third parties.


3. How We Share Your Information

We may share your information only in the following circumstances:

  • With service partners or vendors who help us operate our business (e.g., payment processors, email platforms) — under strict confidentiality agreements.

  • For legal reasons, if required by law or to protect our rights, property, or safety.

  • In business transfers, such as a merger or acquisition, where user data may be part of the assets transferred.

All partners and vendors are obligated to handle your data responsibly and securely.


4. Cookies and Tracking Technologies

Our website may use cookies and analytics tools to improve functionality and understand how visitors use our site.
Cookies help us:

  • Remember your preferences.

  • Analyze site traffic and user behavior.

  • Improve website performance and marketing efforts.

You can disable cookies in your browser settings, but some features of our site may not function properly without them.


5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
While we take security seriously, please note that no online transmission is 100% secure, and we cannot guarantee absolute protection.


6. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes for which it was collected.

  • Meet legal, accounting, or reporting requirements.

Once no longer needed, your data will be securely deleted or anonymized.


7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.

  • Withdraw consent for communications or marketing.

  • Request a copy of your data.

  • Object to certain processing activities.

To exercise these rights, contact us at info@flatrockroofs.com.


8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content, privacy practices, or security of these external websites. Please review their privacy policies before providing any personal information.


9. Children’s Privacy

Flat Rock Roofs does not knowingly collect or solicit information from individuals under the age of 18. If we learn that personal data has been collected from a minor without parental consent, we will promptly delete it.


10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will always be posted on this page with a new effective date.


11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

Flat Rock Roofs
📍 2390 FL-817, Davie, FL 33317, USA
📧 info@flatrockroofs.com
📞 (954) 245-0533